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privacy policy


Privacy Policy

When you provide us with personal information either through, (collectively, the "Site") or otherwise, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to the Site and any provision of personal information to us is subject to this Privacy Policy and our Terms and Conditions. Please note that this Privacy Policy governs only information provided to the Renaissance Club LLC (“Company”).


1. Collection of Personally Identifiable Information 
We do not collect personally identifiable information about you, except when you provide it to us or as otherwise set forth in this Privacy Policy. For example, if you subscribe for a membership or purchase an experience through our Site, you may be asked to provide certain information such as your contact information (name, e-mail address, telephone number, billing addresses, credit card number and expiration date, and/or account information for us to remit payments to you).  To protect your personal information, users registering at the Site must also enter an email address and password.  You are responsible for maintaining the confidentiality of your credentials on our Site, and we strongly recommend that you do not disclose your account username or password to anyone. We will never ask you for your password in any unsolicited communication. Please notify us immediately of any unauthorized use of your account credentials or any other suspected breach of security. 
We may also collect information about your height, weight or other information about your physical capabilities solely as necessary for certain experiences.  We may share that information with our third-party vendor partners who run these experiences.

If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

To use certain aspects of our services or make a purchase, we may require credit or debit card account information or bank account information. By submitting such information through our Site, you expressly consent to the sharing of your information with third party merchants, billing processors, and payment processors. These third parties may store your credit or debit card account information so you can use our services in the future. We do not have your complete credit or debit card account information, store your credit or debit card account information, or have direct control over or responsibility for your credit or debit card account information. While we require that such third party merchants, billing processors, and payment processors use reasonable procedures to help protect your credit or debit card information, we cannot guarantee that transmissions of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.  

2. Use of Personally Identifiable Information by Company.
a.  We use information that we collect about you or that you provide to us, including any personal information:
·    To present our Site and its contents and services to you.
·    To provide you with information, products, or services that you request from us.
·    To fulfill any other purpose for which you provide it.
·    To provide you with notices about your account/subscription, including expiration and renewal notices.
·    To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
·    To notify you about changes to our Site or any products or services we offer or provide through it.
·    To allow you to participate in interactive features on our Site.
·    To protect the security or integrity of the Site and our business.
·    To share your Personal Information with third parties for:
purposes of fulfilling our services to you to enable our partners to provide experiences to you; and 
our marketing, commercial and advertising purposes, subject to any opt-out rights you may have.
·    In any other way we may describe when you provide the information.
·    For any other purpose with your consent.

We may also use your information to contact you about our own and select partners’ goods and services that may be of interest to you.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

b. Opt-In/Opt-out Email
Opt-In: If you opt-in during the Site registration process or at other times when you submit personally identifiable information, the information you provide may be used by us to create and deliver you emails such as our newsletters, surveys or other email messages containing product and event information, dance tips or promotions ("Opt-In Emails"). If you prefer not to receive such Opt-In Emails, please do not opt-in to receive these emails.
Opt-Out: You may opt-out of receiving future Opt-In Emails from us when you register at the Site or otherwise provide your contact information to us. You may opt-out of receiving future Opt-In Emails from us when you register at the Site or unsubscribe by clicking the unsubscribe link in any of our promotional emails.

c. Email communications to Serve You
If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests for your order.

3. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent
We will not provide your personally identifiable information to third parties solely for use in marketing their products or services to you without your consent.  However, we will disclose personally identifiable information about you to our third-party vendor partners to book an experience for you or as needed for the experience.

4. Disclosure of Personally Identifiable Information
a.  We may disclose personal information that we collect or you provide as described in this Privacy Policy:
·    To data partners for the purposes set forth in this Privacy Policy.
·    To our subsidiaries and affiliates.
·    To contractors, service providers, and other third parties we use to support our business.
·    To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site’s users is among the assets transferred.
·    To auditors and professional advisers like bankers, lawyers, accountants and insurers.
·    To fulfill the purpose for which you provide it. 
·    For any other purpose disclosed by us when you provide the information.
·    With your consent.
·    When you contribute to a publicly available area or feature of the Site, the information and content that you post may be made available to the general public, depending on your settings (which is why we recommend that you do not submit or post any sensitive personal information, such as your full name, home address, phone number or other information that would enable others to contact or locate you).
We may also disclose your personal information:
·    To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
·    To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes.
·    If we believe disclosure is necessary or appropriate to protect our rights, property, and or the safety or those of  our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

b. Special Events
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

5. Use of Aggregate Information
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. 

6.  Information We Automatically Collect 
IP Addresses.  When you connect to the Internet, your computer has a unique identification code called a “MAC ADDRESS”. You also have an "IP address." Depending on the way you access the Internet, you may also have a different IP address each time you connect, or your IP address may be the same each time, or it may not be a unique IP address – you may share the IP address with others using your router.  We log the IP addresses of users who visit this Site.  We use your IP address for system administration purposes, such as to help diagnose problems with our server.  In addition, we may use your IP address to help identify you and to gather broad demographic information about you and the rest of the users who visit this Site.  

7. Use of Cookies, Pixels and Tracking Technologies
"Cookies" are a feature of web browser software that allows web servers to recognize the computer used to access a Site.  They are small pieces of data that are stored by a user's web browser on the user's hard drive.  Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at this Site, and the websites visited just before and just after this Site.  Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with this Site by the same user or to use the information to streamline the user's transactions on related web pages.  This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet.  Cookies should make your online experience easier and more personalized.  

We use Site browser software tools such as cookies and web server logs to gather information about this Site's users' browsing activities in order to constantly improve this Site and better serve our users of this Site.  This information helps us to design and arrange our web pages in the most user-friendly manner and to continually improve this Site to better meet the needs of our users and prospective users.  We do not use these technologies to capture your individual e-mail address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.  

If you have turned off all cookies, you may not be able to access any or all of the areas on this Site.  
Pages of our Sites may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 
Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Sites. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Some content or applications, including advertisements, on the Sites are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Sites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

8. Children under 13
If you are under 13 years of age, you may browse our Site. You may not provide personal information to us. For example, you cannot subscribe, become a member with us or make a purchase. This Site is not designed or intended for children and we do not knowingly collect personally identifiable information from any children under 13.

9. Links
The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites or businesses. This Privacy Policy applies only to the information we collect on our Site or directly from you.

10. Security
We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline.

11. Notification of Changes
We may revise this Privacy Policy. If we decide to change our Privacy Policy and we will post the revised policy here and inform you via email.

12. Updating Your Information
You have the ability to change and/or correct the personally identifiable information you provide us. If you are a registered user, you can review, change or correct your personal information at any time by logging into your account. You may request that we deactivate your account by emailing us.

13. California Privacy Rights
California Civil Code Section 1798.83 permits those customers that are California residents to request certain information regarding our disclosure of your personal information to other parties for their direct marketing purposes.  To make such a request, please send an email to or write to us at: Renaissance Club, 12807 Sherman Way #1088, North Hollywood, CA 91605.  

14.    Merger, Sale or Change in Control
In the event that we are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.

15.    DISPUTES; CHOICE OF LAW; ARBITRATION; CLASS ACTION WAIVER.  With respect to any dispute regarding the Site or this Privacy Policy, all rights and obligations and all actions concerning these Terms, shall be governed by the laws of California, as if these Terms were a contract wholly entered into and wholly performed within California.  By using the Site or our services, you agree that any dispute in any manner arising out of or relating in any way to this Privacy Policy, shall be submitted to binding arbitration with Judicial Arbitration and Mediation Services, Inc. (“JAMS”) pursuant to JAMS’ arbitration rules, held before a single neutral arbitrator in the Los Angeles, California area. The parties to arbitration may use legal counsel at their own expense, and the prevailing party shall be entitled to its reasonable attorney’s fees. All initial filing costs of arbitration shall be paid by Renaissance Club and the parties will split the arbitrator’s fees, except only if the arbitrator determines the claims are frivolous, or that if you bring the arbitration, you may be charged an initial filing fee that shall not exceed the filing fees that you would incur for bringing an action in court. Claims brought on behalf of or allegedly representing or including other persons or entities, including but not limited to any class, consolidated, representative, collective or private attorney general action, are referred to herein as a “Class Action.” Notwithstanding anything else in the Terms and Conditions or the JAMS rules but subject to the exception for public injunctive relief below, any parties subject to this arbitration provision shall be barred from bringing or participating in any Class Action related to a dispute covered by this arbitration provision. You also acknowledge and understand that, with respect to any dispute with us, our officers, directors, employees, agents or affiliates, arising out of or relating to your use of the services or this Privacy Policy: YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE.  However, if these Class Action restrictions are ever deemed illegal or unenforceable, they shall be severed from this arbitration provision. In that event, any Class Action shall by exempt from this arbitration provision and brought in court. This arbitration provision is subject to the Federal Arbitration Act, and may be enforced in any court of competent jurisdiction.  Judgment on any arbitration award may be entered in any court having valid jurisdiction thereof. This clause shall not preclude the parties from seeking provisional remedies in aid of arbitration from a court of with appropriate jurisdiction or public injunctive relief as appropriate and as allowed under this agreement or by law, in which case the parties submit to the sole and exclusive jurisdiction and venue of the state and federal courts of Los Angeles, California.

© 2024 Renaissance Club LLC.  All rights reserved.

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